BUYER INFORMATION
General Trade Terms
Last updated: August 24, 2026
1. Quotations and specifications
Quotations are based on the information available at the time, including style, construction, material, color, size range, branding, packaging, quantity, delivery destination and requested compliance. Pricing and availability may change when the specification, quantity, exchange rate, material cost or delivery requirement changes. An order is accepted only after the applicable commercial and technical documents are confirmed.
2. Samples and approvals
Sample type, price, timing and courier cost are confirmed before development. Buyers are responsible for reviewing fit, measurements, construction, color, artwork, labels and packaging. Bulk production begins only after the required approval stage is recorded. Changes after approval may affect price and schedule.
3. Minimum order and tolerances
Minimum quantities depend on fabric, dye lot, color, trim, construction and supplier requirements. Reasonable manufacturing and shipment tolerances must be agreed for each project, including quantity, measurements, color and material performance. Website figures are indicative until written into the order documents.
4. Payment
Currency, deposit, balance, bank charges, due dates and payment method are stated in the applicable quotation or proforma invoice. Production, release of goods or shipment may depend on receipt of the agreed payment. Buyers should verify beneficiary details through an established contact before transferring funds and should not rely solely on an unexpected email requesting a bank-account change.
5. Production and quality control
Production follows the approved sample and agreed specification, subject to documented tolerances. Inspection scope, AQL level, testing, third-party inspection and corrective-action requirements must be agreed before production. A buyer or appointed inspector should report any claimed nonconformity promptly with order details, quantities and clear evidence.
6. Lead time and delays
Lead time normally starts after required payment, approvals, materials and specifications are complete. Estimates may change because of buyer revisions, material availability, testing, logistics, force majeure or other events outside reasonable control. Any critical launch or delivery date should be identified before order confirmation.
7. Shipping, Incoterms and import responsibility
The agreed Incoterm® rule, named place, freight method, insurance, export documents and delivery responsibility are stated in the order documents. Unless expressly agreed otherwise, the buyer is responsible for destination-country import licences, duties, taxes, product registration, labeling and market-specific compliance. Risk and cost transfer follow the agreed trade term.
8. Buyer designs and intellectual property
The buyer must have the right to use supplied artwork, logos, trademarks, designs and other materials. Confidential project information is handled according to any applicable NDA or manufacturing agreement. Ownership and permitted use of custom patterns, tooling, artwork, samples and development files should be stated in the project documents.
9. Claims and remedies
Any inspection, notice period, claim procedure, remedy, rework, replacement, credit or liability limitation must be confirmed in the applicable agreement. Goods should be stored, handled and tested appropriately after delivery. No remedy is implied solely by this general website page.
10. Governing terms and contact
Applicable law, dispute resolution, language priority and complete contractual terms are established in the signed project documents. For a project-specific quotation or clarification, submit an inquiry and ask the merchandising team to confirm the relevant commercial terms in writing.